SAP CRM and Commerce Solutions
We bring together customer data, experiential and operational data and the power of intelligent technologies reaching across sales, marketing, commerce, and services to deliver an engaging and trusted experience for your customers where it matters most. Solution is using SAP C/4HANA foundation on cloud.
SAP On Cloud
Turn anonymous visitors into loyal customers.
“[The SAP Customer Data Cloud] was the ‘silver bullet’ that resolved this issue and allowed us to build out our own mini-network, creating, in effect, a multisite environment of shops and Web sites with a single login and preference center.”
Kristin Morrison, Head of Digital, DC Thomson Media
Treat marketing as a trusted source of business.
“Becoming consumer-centric really means you should start connecting with your consumer and not think for them.”
Damian Bott, Global Online Manager, Swinkels Family Brewers
Provide a superior and personalized omnichannel commerce experience.
“SAP Commerce really supported us to provide an integrated and cohesive customer experience no matter how or where a customer reaches out – whether online, via mobile, or in stores.”
Marc Worrall, General Manager Digital Services, Operations & Quality Digital – Distribution, TUI
Improve sales with better selling experiences.
“It will tell you about the benefits of increased efficiency, margins, deal size, order accuracy, and profit, but that’s just the tip of the iceberg. We’ve experienced numerous benefits, starting with the ability to sell extremely complex products across the globe.”
Louis De Jaegher, Senior Business Process Manager, Atlas Copco
Put service at the heart of your customer experience.
“SAP Service Cloud has helped us achieve a services profitability improvement of 6% and a 60% increase in closed opportunities.”
Jack Rijnenberg, Director, Online Services, Markem-Imaje