SAP CRM and Commerce Solutions

We bring together customer data, experiential and operational data and the power of intelligent technologies reaching across sales, marketing, commerce, and services to deliver an engaging and trusted experience for your customers where it matters most. Solution is using SAP C/4HANA foundation on cloud.

Solutions Include

SAP On Cloud

  • Customer Data
  • Marketing
  • Commerce
  • Sales
  • SAP Service Cloud

Turn anonymous visitors into loyal customers.

  • Create a seamless customer experience and acclimatisation
  • Provide the data privacy and trust that your customers need
  • Eliminate data silos for better contextual marketing
  • Offer customers transparency and control, while addressing GDPR compliance

“[The SAP Customer Data Cloud] was the ‘silver bullet’ that resolved this issue and allowed us to build out our own mini-network, creating, in effect, a multisite environment of shops and Web sites with a single login and preference center.”

Kristin Morrison, Head of Digital, DC Thomson Media

Treat marketing as a trusted source of business.

  • Personalise customer experiences across your business
  • Build customer trust and quickly develop ongoing relationships
  • Optimise marketing to drive revenue
  • Drive both demand and growth for B2B marketers

“Becoming consumer-centric really means you should start connecting with your consumer and not think for them.”

Damian Bott, Global Online Manager, Swinkels Family Brewers

Provide a superior and personalized omnichannel commerce experience.

  • Benefit from using a single commerce solution
  • Support all go-to-market models
  • Leverage industry-specific capabilities
  • Realise a fast ROI with prebuilt integrations
  • Exceed expectations with built-in flexibility

“SAP Commerce really supported us to provide an integrated and cohesive customer experience no matter how or where a customer reaches out – whether online, via mobile, or in stores.”

Marc Worrall, General Manager Digital Services, Operations & Quality Digital – Distribution, TUI

Improve sales with better selling experiences.

  • Save time and guesswork to accelerate sales
  • Quickly guide sales reps through quotes and contracts
  • Model and manage sales territories and incentives
  • Embrace the future of selling

“It will tell you about the benefits of increased efficiency, margins, deal size, order accuracy, and profit, but that’s just the tip of the iceberg. We’ve experienced numerous benefits, starting with the ability to sell extremely complex products across the globe.”

Louis De Jaegher, Senior Business Process Manager, Atlas Copco

Put service at the heart of your customer experience.

  • Create a unified service experience
  • Develop an elite team of skilled experts
  • Deliver the next generation of self-service
  • Capture and understand customer feedback

“SAP Service Cloud has helped us achieve a services profitability improvement of 6% and a 60% increase in closed opportunities.”

Jack Rijnenberg, Director, Online Services, Markem-Imaje

Contact DynaSys

Please contact us for more info about our services, we looking forward hear from you, thank you.